Contact Us

 

 

Thank you for your interest in Carisma RC. We’re happy to help with product questions, orders, spare parts, or technical support.

 

 

Email Support

Please email us at:
shopmaster@carismarc.com

 

 

We aim to reply within 1–2 business days (Monday–Friday, Hong Kong time).

 

 

Order-Related Enquiries

When contacting us about an existing order, please include:

  • Your order number
  • Order date
  • Full name used on the order

 

 

Local Dealers

Prefer to buy or get support locally? Please contact your nearest authorised Carisma dealer. You can find dealer information on our main website or by emailing us.

 

 

Business Information

Carisma RC
Mun Ah Plastic Electronic Toys Company Limited
Hong Kong

 

 

For the fastest response, please use email. We currently do not offer phone support.

 

Contact Form