COVID SHIPPING UPDATE:
Hong Kong Post is gradually getting back up to speed, but what services it can offer, and how long things take to ship varies by target destination and geographical location. We have wherever possible simplified the shipping process by only offering cost effective solutions that make sense financially to you the end user.
Please note: while orders are often being delivered within a reasonable time space, we are experiencing ongoing COVID related shipping limitations into certain geographic locations. You may therefore experience some delay, and longer-than-normal delivery times. We are working hard to get to your Carisma items to you in a timely manner, so please bear with us. If you need urgent help with an order, we suggest utilizing our on site email feature, clearly stating the order number and we will get back to you as quickly as possible.
We will be closely monitoring the situation, and we hope the extended wait for goods isn't too much of a inconvenience to you. Please also support your local retailer by placing orders for products direct with them, these can then be fulfilled by our Distributors and that way we keep all parties working and the supply chain active.
#StaySafe #StayWell #BeKind
Global Brand manager